Privacy Policy

1. Introduction
Your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website. We are committed to maintaining the confidentiality and security of any personal data that you share with us. Please read this policy carefully to understand our practices regarding your personal information.

2. Information Collection
We may collect personal information such as your name, email address, phone number, and any information you voluntarily provide through contact forms or email correspondence. This information is collected to respond to inquiries, schedule appointments, and provide you with relevant information about our services.

We also collect non-personal information such as your IP address, browser type, and other technical data through cookies to help improve website functionality and user experience.

3. Use of Personal Information
The personal information you provide is used only for the purposes for which it was collected, such as responding to your inquiries, booking appointments, and offering services related to mental health and wellness. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Confidentiality of Mental Health Services
All communications through this website, including contact forms, emails, and any consultation requests, are confidential. However, please note that this website is not a substitute for mental health diagnosis or treatment. It is designed for informational purposes only and to provide details about our services.

5. Not a Diagnostic Tool
This website is not intended for diagnosing or treating mental health conditions. The content provided here, including blog posts, articles, or any downloadable resources, should not be considered a professional mental health diagnosis. If you are experiencing a mental health crisis or require a formal diagnosis, we recommend consulting with a licensed mental health professional or seeking emergency assistance.

6. Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage you to take precautions when sharing sensitive information online.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. Please review their privacy policies before providing any personal information.

8. Your Rights
You have the right to request access to the personal information we have collected from you and to request corrections or deletions of such information, subject to legal requirements.

9. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website.

10. Contact Information
If you have any questions or concerns about this privacy policy, or if you would like to update or delete your information, please contact us at katherine@serenesolutionstherapy.com.